Privacy Policy for Basic Skills Solutions Ltd
1. Introduction
At Basic Skills Solutions (BSS) we value the trust you place in us. Protecting your personal data is central to how we work with Nonprofits, Funders, and Partners.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our mailing list, or work with us as a client, supplier, or collaborator.
We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
By using our website or providing your information, you agree to the practices described here.
2. Who We Are
Basic Skills Solutions (“we”, “our”, “us”) is a consultancy supporting the nonprofit sector with:
3. The Information We Collect
We collect only the data we need to provide and improve our services. This may include:
Type of Data, Examples, Why We Collect It
Contact information
Name, email, phone, organisation
To respond to enquiries, provide consultancy, or send updates
Client project data
Funding Strategy, project design, cases for support, funding applications
To deliver contracted services and maintain records
Technical data
IP address, browser type, site usage (via cookies or analytics)
To improve website performance and user experience
Subscription data
Name, email address (when you subscribe)
To send newsletters, resources, and event information
Financial data
Invoices, payment details
For billing and statutory accounting requirements
We do not collect special category (sensitive) data unless absolutely required for specific projects and with your explicit consent.
4. How We Collect Information
5. How We Use Your Information
We only use your personal data for clear, lawful purposes. These include:
We do not use personal data for profiling, automated decision-making, or unsolicited marketing.
6. Lawful Basis for Processing
Depending on the relationship and purpose, we rely on the following lawful bases:
You can withdraw consent at any time by emailing [email protected] or using the unsubscribe link in our communications.
7. Communications and Marketing
We send updates and insights only when you have:
All emails include a clear unsubscribe link, and we never share our mailing list with third parties.
Our practices follow the Institute of Fundraising and Fundraising Regulator guidance on consent, transparency, and responsible communication.
8. Sharing and Third Parties
We only share data where necessary to deliver our services or comply with legal requirements.
Typical examples include:
All partners are bound by confidentiality and GDPR-compliant processing agreements.
We never sell, rent, or trade your data for marketing purposes.
9. Data Retention
We retain your data only for as long as necessary:
When data is no longer required, it is securely deleted or anonymised.
10. Data Security
We use secure systems and controls to protect personal information, including:
If a data breach occurs, we will notify affected individuals and the Information Commissioner’s Office (ICO) within 72 hours, in line with GDPR requirements.
11. Your Rights
You have the right to:
To exercise your rights, please contact [email protected]
12. Cookies
Our website uses cookies to:
You can manage or disable cookies through your browser settings.
Our [Cookie Notice] (linked on the website footer) provides more detail on specific cookies used.
13. International Transfers
Where data is transferred outside the UK, it is done only to countries with adequacy decisions or under Standard Contractual Clauses (SCCs) ensuring equivalent data protection standards.
At Basic Skills Solutions (BSS) we value the trust you place in us. Protecting your personal data is central to how we work with Nonprofits, Funders, and Partners.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our mailing list, or work with us as a client, supplier, or collaborator.
We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
By using our website or providing your information, you agree to the practices described here.
2. Who We Are
Basic Skills Solutions (“we”, “our”, “us”) is a consultancy supporting the nonprofit sector with:
- Strategy
- Funding
- Impact
3. The Information We Collect
We collect only the data we need to provide and improve our services. This may include:
Type of Data, Examples, Why We Collect It
Contact information
Name, email, phone, organisation
To respond to enquiries, provide consultancy, or send updates
Client project data
Funding Strategy, project design, cases for support, funding applications
To deliver contracted services and maintain records
Technical data
IP address, browser type, site usage (via cookies or analytics)
To improve website performance and user experience
Subscription data
Name, email address (when you subscribe)
To send newsletters, resources, and event information
Financial data
Invoices, payment details
For billing and statutory accounting requirements
We do not collect special category (sensitive) data unless absolutely required for specific projects and with your explicit consent.
4. How We Collect Information
- We may collect personal data when you:
- Contact us by email, phone, or through our website forms;
- Sign up to our community newsletter or download resources;
- Work with us as a client or partner organisation;
- Attend a BSS event, webinar, or consultation;
- Visit our website, where cookies record anonymised usage data.
5. How We Use Your Information
We only use your personal data for clear, lawful purposes. These include:
- Delivering consultancy, training, or other services you have requested;
- Managing contracts and ongoing client relationships;
- Sending you relevant updates, sector insights, and invitations (with your consent);
- Responding to enquiries and providing customer support;
- Improving our services and website functionality;
- Meeting legal, regulatory, and tax obligations.
We do not use personal data for profiling, automated decision-making, or unsolicited marketing.
6. Lawful Basis for Processing
Depending on the relationship and purpose, we rely on the following lawful bases:
- Contract - where processing is necessary to deliver a service;
- Consent - for newsletters or marketing communications;
- Legitimate Interest – to manage relationships, evaluate our work, or send information that professionals in the sector would reasonably expect;
- Legal Obligation – to comply with statutory duties (e.g. financial reporting).
You can withdraw consent at any time by emailing [email protected] or using the unsubscribe link in our communications.
7. Communications and Marketing
We send updates and insights only when you have:
- Actively subscribed to our mailing list; or
- Previously engaged with us in a professional context where a legitimate interest exists (e.g. as a client, funder, or collaborator).
All emails include a clear unsubscribe link, and we never share our mailing list with third parties.
Our practices follow the Institute of Fundraising and Fundraising Regulator guidance on consent, transparency, and responsible communication.
8. Sharing and Third Parties
We only share data where necessary to deliver our services or comply with legal requirements.
Typical examples include:
- Technology partners (e.g. Salesforce, hosting providers) used to manage CRM and digital systems;
- Professional advisers (e.g. accountants or auditors);
- Legal authorities if required by law.
All partners are bound by confidentiality and GDPR-compliant processing agreements.
We never sell, rent, or trade your data for marketing purposes.
9. Data Retention
We retain your data only for as long as necessary:
- Client project data: up to 7 years after completion;
- Mailing list: until you unsubscribe or after 24 months of inactivity;
- Website analytics: anonymised after 26 months;
- Legal and financial records: retained for statutory periods.
When data is no longer required, it is securely deleted or anonymised.
10. Data Security
We use secure systems and controls to protect personal information, including:
- Encrypted communications (SSL/TLS);
- Secure servers and restricted access;
- Encrypted backups and data transfer protocols;
- Staff training in data protection and confidentiality.
If a data breach occurs, we will notify affected individuals and the Information Commissioner’s Office (ICO) within 72 hours, in line with GDPR requirements.
11. Your Rights
You have the right to:
- Access your personal data;
- Request correction or deletion;
- Withdraw consent for processing;
- Object to certain uses of your data;
- Request data portability;
- Complain to the ICO if you believe your rights have been infringed.
To exercise your rights, please contact [email protected]
12. Cookies
Our website uses cookies to:
- Ensure core functionality (e.g. navigation and form submission);
- Analyse site usage (via tools like Google Analytics).
You can manage or disable cookies through your browser settings.
Our [Cookie Notice] (linked on the website footer) provides more detail on specific cookies used.
13. International Transfers
Where data is transferred outside the UK, it is done only to countries with adequacy decisions or under Standard Contractual Clauses (SCCs) ensuring equivalent data protection standards.
Updates to This Policy
This Cookie Policy is reviewed regularly and may be updated to reflect new legal requirements or changes to our services.
The most recent version will always be available on our website under Privacy Policy.
Contact Us
If you have questions or concerns about this policy, please contact:
Data Protection Lead
Basic Skills Solutions Ltd
Email: [email protected]
Website: www.basicskillssolutions.com
Summary
At Basic Skills Solutions, data ethics are part of our mission to strengthen trust, transparency, and integrity across the nonprofit sector.
We believe that respecting privacy is not only a legal obligation but a vital part of building resilient, values-driven relationships between funders, nonprofits, and communities.
This Cookie Policy is reviewed regularly and may be updated to reflect new legal requirements or changes to our services.
The most recent version will always be available on our website under Privacy Policy.
Contact Us
If you have questions or concerns about this policy, please contact:
Data Protection Lead
Basic Skills Solutions Ltd
Email: [email protected]
Website: www.basicskillssolutions.com
Summary
At Basic Skills Solutions, data ethics are part of our mission to strengthen trust, transparency, and integrity across the nonprofit sector.
We believe that respecting privacy is not only a legal obligation but a vital part of building resilient, values-driven relationships between funders, nonprofits, and communities.